Widower Daniel Blake, a 59-year-old joiner from Newcastle upon Tyne, has had a heart attack. Though his Cardiology has not allowed him to return to work, Daniel is deemed fit to do so after a Work Capability Assessment and denied Employment and Support Allowance. He is frustrated to learn that his doctor was not contacted about the decision, and applies for an appeal, a process he finds difficult because he must complete forms online and is not Computer literacy.