Willy Loman returns home exhausted after a canceled business trip. Worried over Willy's state of mind and recent car crash, his wife Linda suggests that he asks his boss Howard Wagner to allow him to work in his home city so he will not have to travel. Willy complains to Linda that their son Biff, who is visiting, has yet to make good on his life. Despite Biff's promise as an athlete in high school, he flunked senior year math and never went to college.